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Customizable Data Interchange Service

Data exchange with business partners can be easily achieved, regardless of country and industry

This service supports various procedures and formats required for using EDI*1 for communication with business partners. It also provides support for operation management, so you can easily exchange data with business partners, regardless of their country and industry, and expand your business potential. The EDI 2024 problem*2 can also be handled without any intervention on your part.

  • *1 EDI: Electronic data interchange
  • *2: The INS network service (ISDN, or integrated services digital network) used by companies for placing and receiving orders and for settlement will end because the landline network will be gradually migrated to an IP network from the beginning of 2024. EDI that uses ISDN is expected to be affected by this change.

Customizable Data Interchange Service

Data exchange with business partners can be easily achieved, regardless of country and industry

This service supports various procedures and formats required for using EDI*1 for communication with business partners. It also provides support for operation management, so you can easily exchange data with business partners, regardless of their country and industry, and expand your business potential. The EDI 2024 problem*2 can also be handled without any intervention on your part.

This service is recommended to the following customers

  • Customers who need to exchange data without worrying about which countries and industries their suppliers are in

  • Customers who need to reduce the burden associated with operation and maintenance

  • Customers who need to safely outsource business operations without changing their conventional business concept

  • Customers who need to migrate to an internet-based EDI system

What can this service achieve?

Data can be exchanged on the same interface, even between parties who use different communication procedures and data formats.

  • Data can be exchanged with no need to be aware of the supplier's country and industry.
    All you need to do is to provide data to Hitachi by using a single interface. Hitachi will convert the data according to the communication procedures and data formats used by your suppliers.
  • A processing method that can ensure the transfer sequence of data is used to ensure that data is transferred in the proper order.
  • Data transfer results are displayed in a list format, so that the user can view in real time the status of the data exchange. The user can also filter the results by using conditions such as the data exchange date, the sender, the recipient, and the transferred information.

This service is provided as a cloud service, which enables it to perform complicated operation and maintenance processes on your behalf.

  • The functions that you need to use EDI are provided on the cloud.
    Hitachi performs complicated system operations on your behalf, so that you can reduce the work hours that you spent on operations.
  • Because the service is provided as a cloud service, you do not need to manage it as an asset.
    The service charge can be processed as a regular cost.
  • Our help desk serves as a central contact point for receiving and managing all inquiries from suppliers.

The service can be quickly introduced by customizing it to suit your needs, thereby reducing the impact of service migration.

  • Because the service can be customized based on your existing business operations, the introduction of the service does not affect your current operations.
  • By outsourcing data exchange-related tasks that vary for each supplier (such as environment preparation, data exchange definition, and operation management) you can reduce the burden associated with operation and migration is reduced.
  • The EDI 2024 problem will also be handled according to your situation and that of your suppliers.

You can also migrate to the Internet EDI system with no additional burden, thereby achieving secure operations.

  • This service is provided by consolidating Hitachi's full capabilities.
    The data center operates 24 hours a day, 365 days*3 a year, and additional functions and security measures are periodically implemented.
  • You do not need to make any changes to your hardware or software.
    Such operations are performed in the data center, which means that no extra work hours are required for migration.
  • Migration to the Internet EDI system can be performed step-by-step, to prevent a panic from occurring in 2024.

*3: Excluding planned maintenance days

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