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Speed up intercompany collaboration
as a link in the TWX-21 chain
Speed up intercompany collaboration as a link in the TWX-21 chain
In this era of globalization and change, flexible business collaboration with a large number of partners has become more and more important for companies, and the need has increased for the quick construction of systems for sharing information with multiple companies. Hitachi's TWX-21 is a cloud service (SaaS) that has provided an internet-based platform for business transactions to approximately 84,000 customers over the course of more than 20 years. On this TWX-21 service platform, Hitachi provides detailed application services related to customer business activities, based on factors such as the customer's industry, role, and users. With only an internet connection and a browser environment, users inside and outside Japan can choose from among a wide variety of services that enable collaboration in areas such as design, procurement, production, and sales.
SaaS: Software as a Service
TWX-21 supports our customers’ business practices in Asia and the rest of the world. The global help desk responds to customer inquiries in 6 languages (Japanese, English, Chinese, Malay, Thai, and Indonesian). We are continuously improving our functions and service quality to meet our customers’ needs based on feedback from customers around the world.